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SELECTION OF THE MANNER OF MEASURING SIGNIFICANT CHARACTERISTICS OF THE INSURANCE COMPANIES’ SERVICE QUALITY /unibl/sci/idNaucniRad:11606 005.336.3:005.346 Academic Article text 2015-12 S. Čudić, M. Sorak, SELECTION OF THE MANNER OF MEASURING SIGNIFICANT CHARACTERISTICS OF THE INSURANCE COMPANIES’ SERVICE QUALITY, STED Journal, Vol. Vol 4 /No. 2 /2, pp. 11 - 18, Dec, 2015 w w w . e m i t . k c b o r . n e t 11 18 STED Journal 2637-2150 /unibl/author/Saša Čudić /unibl/author/Miloš Sorak STED Journal 2637-2150 18 11 /unibl/author/Saša Čudić /unibl/author/Miloš Sorak https://pub.unibl.org/s/cir/item/41273